ILM Diploma for Leaders and Managers

The Level 5 Operations/Departmental Manager Apprenticeship Standard

was designed by leading UK employers and developed to an agreed nationwide standard which focuses on the knowledge, skills and behaviours required to develop as a successful middle/senior leader.  It covers 17 mandatory units within 10 workbooks. 

Who is this qualification for?

Ideal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation’s strategy. Learners should allow up to 30 months to successfully complete the programme including End Point Assessment.

Benefits for individuals

  • Develop your ability to lead, motivate and inspire to drive better results.

  • Use core management techniques to provide practical leadership and
    operational management skills.

  • Benchmark your managerial capability against other professionals

  • Raise your professional profile within your organisation


Benefits for employers​​

  • Enhancing each managers’ knowledge of leadership skills directly contributes to the improvement of team and organisational performance

  • Targeted learning and development in complete alignment with the latest Apprenticeship Standards – ensuring all learning is relevant and tailored to organisational needs

  • Use the levy to attract new talent with opportunities for progression or invest in existing employees to create an innovative, pro-active, and loyal workforce. Also, using the levy is a great way to aid succession planning

  • ​Reward learner engagement and drive completion with SML Certification.

   Units covered

   Knowledge                                      Skills                      

   Leading People                              Leading People
   Managing People                           Managing People

   Building Relationships                   Building Relationships
   Communication                              Communication
   Project Management                      Project Management
   Operational Management              Operational Management

   Finance                                           Finance

   Combined Units 

   Self Awareness
   Problem Solving and Decision Making 

   Management of Self

ILM Registration Fee

For the Level 5 Diploma for Leaders and Managers, a registration fee of £189 + VAT per learner is required,

payable outside of the levy.

Benefits Include

  • Access to the ILM Learning Zone with hundreds of online resources, webinars and toolkits

  • Free 2 Year Membership with the Institute of Leadership and Management

  • Practice Assessments and Guides

Training Content - A comprehensive suite of interactive digital learning resources and facilitated workshop sessions                        Online Delivery - OneFile Eportfolio fuses award winning LMS, digital portfolio and funding interfaces to manage
                              learners, assessors, administrators, funding and data, all in one place. OTJ Learning Recording function.

Assessment - Tailored assessment tasks to support delivery of the qualifications during on-programme study

End Point Assessment - ILM offers End Point Assessment for the new management standards